How do I get the Username/Password prompt back?

by | Apr 18, 2018 | Connection Issues

NOTE: This is only present and needed for WINDOWS as OSX (Mac) will auto clear the credentials if they are wrong

If while trying to connect you checked the box that says “remember my credentials” and you accidentially input the wrong username or password it is easy to reset this so you can input the correct username and password.

  1. Open the WiTopia Client
  2. Click on Preferences tab
  3. Click on the advanced sub-tab
  4. Click the clear saved credentials button
  5. Exit the client

The next time you reopen the WiTopia Client and connect it will give you the username and password prompt again.